Your First Visit
We understand that coming to a new dental surgery can be an anxious experience. That is why we aim to make your first visit as relaxing as possible. We will usually phone to remind you of your appointment a day beforehand. We are usually running on time, but please bear with us if we are occasionally delayed in seeing you.
Once you are brought in, we will discuss what brought you to our practice, what your needs and desires are from our practice and how we can help you achieve them. A check-up is generally given to all new patients, which may include xrays and other diagnostic test to aid in developing a treatment plan. We always strive to give you a range of treatment options as we understand not all plans may be affordable or suitable for every patient.
Once we have reached an agreement and a plan made, we will try and perform treatment on the same visit, especially if the patient is in pain. Otherwise, a written quote is given and another appointment made. We always strive to allow enough time to make each visit relaxing and unrushed.
We actively encourage patients to ask questions and take ownership over their oral health. Looking after your mouth is a long-term investment, and we are there with you every step of the journey.
Schedule an Appointment
The best way to make or change an appointment is to call in working hours to the practice on 02 65521026 for Manning Valley Dental and 02 65576868 for Great Lakes Dental. You can always leave us a message out of hours, and we will strive to call you back as soon as possible. If you are unable to attend, please give us 24 hours’ notice at least so we are able to allocate that appointment slot to another patient.
Payment and Insurance
Our prices for treatment are generally the most affordable in Taree and Forster. Our aim is to provide the best treatment for every patient. Payment is usually made on the day of the appointment, depending on exactly what treatment is performed. However we understand the need for flexibility for many patients and are happy to take payments in instalments in certain circumstances.
For treatment requiring laboratory work (such as crowns and dentures), we may ask for a small deposit to cover lab fees before the final item is fitted.
Depending on the complexity and size of the treatment required, prices can vary. Having health insurance can cover a part or even all the treatment costs, depending on the level of coverage and how much your annual allowance has been used thus far.
Hicaps available – instant health fund claims
We accept all different health insurance providers. This includes, but is not limited to:
- BUPA (Teachers Fund)
- Australian Unity
- Medibank Private
- CBHS And More
- Veteran Affairs (bulk-billed)
- Child Dental Benefits Scheme (bulk billed)
You can usually phone your health insurance provider and quote them an ‘item number’ for a certain treatment and they will inform you of how much you can expect to receive back from them for that particular treatment. Some treatments have numerous item numbers, so only use the information given by your health fund as a guide.